Return Instructions & Policies   Step 1 Email us HERE with the reason for your return. We will email you instructions on how to return the item.   Step 2 Always mail your item to: Oversize Solutions 3258 Alpine Dr. Ann Arbor, MI 48108   Step 3 If you contact us within 7 business days, we will refund your entire purchase price, shipping fees and return shipping fees. If return is made between 8 - 30 days, we will refund your purchase price and shipping fees. Return shipping fees will be your responsibility. After 30 days, returns are not accepted. Please note - personal care and hygiene items are not refundable or returnable.