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Thank you for visiting Oversize Solutions. You've clicked this link because you want to know what we mean by customer service. That's a question we take very seriously and believe is the basis of any successful business. We want your first order but more importantly, we want you to come back to us because you know you can trust our products to be of the highest quality and you can trust us to recognize that when you order from us, you have effectively hired us to provide a service. You are the employer and we need to please you to keep our jobs. We know you have high standards and so do we.
We are dedicated to providing our customers with the best customer service possible. If an item you order does not meet your expectations, we will gladly exchange or refund your purchase. - Please see our return policy below -
Being a web-based business, we do not have an answering system that will tell you we are too busy to take your call. You can reach us in two ways:
Or call us at: 1-734-904-9479
Please note: If we are not available, you can leave us a message and we will return your call within 24 hours.
Return Policy:
If you contact us within 7 business days, we will refund your entire purchase price, shipping fees and return shipping fees.
If return is made between 8 - 30 days, we will refund your purchase price and shipping fees. Return shipping fees will be your responsibility.
After 30 days, returns are not accepted.
Please note - personal care and hygiene items are not refundable or returnable.
Thank you again for visiting Oversize Solutions. We look forward to being of service to you at any time.
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